Privacy Policy

Harber Media, Inc. (“Harber Media,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.

This Privacy Policy describes our privacy practices when you visit our website, submit an inquiry, create an account, schedule or purchase services, communicate with us, or otherwise interact with Harber Media.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Harber Media.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• name;
• email address;
• telephone number;
• company, brokerage, or team name;
• billing information;
• property addresses and property-related information;
• appointment and scheduling information;
• services ordered;
• account information;
• communications, inquiries, requests, and customer-support information;
• marketing and communication preferences; and
• other information you choose to provide to us.

Transaction and Payment Information

When you purchase services, payment information may be collected and processed by third-party payment processors or booking platforms.

Harber Media may receive information relating to the transaction, such as the amount paid, payment status, transaction identifier, billing information, and limited payment-method information.

Harber Media does not intentionally collect or store complete credit or debit card numbers when payment information is processed directly by a third-party payment processor.

Information Collected Automatically

When you visit our website or use our online services, certain information may be collected automatically, including:

• IP address;
• browser type;
• device type;
• operating system;
• referring and exit pages;
• pages viewed;
• date and time of access;
• approximate geographic location derived from an IP address;
• website interactions; and
• cookie, device, or similar identifiers.

We may collect this information through server logs, cookies, analytics technologies, and similar tools.

2. How We Use Information

Harber Media may use personal information to:

• provide and fulfill requested services;
• create and manage customer accounts;
• process bookings, orders, payments, credits, and refunds;
• schedule and manage appointments;
• communicate regarding orders and services;
• deliver photographs, videos, tours, floor plans, and other media;
• provide customer service;
• respond to inquiries and requests;
• maintain records relating to transactions and services;
• operate, maintain, secure, and improve our website and systems;
• analyze website performance and usage;
• detect and prevent fraud, abuse, security incidents, or unauthorized activity;
• enforce our agreements, policies, and legal rights;
• comply with applicable laws and legal obligations; and
• send marketing or promotional communications when permitted by applicable law.

We may also use information for other purposes disclosed to you at the time it is collected or with your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, maintain security, and, where applicable, measure marketing effectiveness.

Cookies may include:

• Essential Cookies: Necessary for website functionality, security, authentication, or transactions.
• Functional Cookies: Used to remember preferences and improve website functionality.
• Analytics Cookies: Used to understand how visitors interact with the website and measure website performance.
• Advertising or Marketing Cookies: Used, if applicable, to measure advertising performance or deliver more relevant advertising.

You may be able to control certain cookies through your browser settings or through privacy controls made available on the website.

Disabling certain cookies may affect website functionality.

4. How We Disclose Information

Harber Media does not disclose personal information except as reasonably necessary to operate our business, provide services, comply with legal requirements, or as otherwise described in this Privacy Policy.

We may disclose personal information to categories of service providers including:

• website hosting and infrastructure providers;
• content-delivery and website-security providers;
• booking and scheduling platforms;
• customer relationship and order-management providers;
• payment processors;
• accounting and bookkeeping providers;
• email and communications providers;
• media-delivery and file-hosting providers;
• analytics providers;
• advertising and marketing providers, if used;
• professional advisers, including attorneys, accountants, and insurers; and
• other vendors that perform services on our behalf.

These providers may receive information only as appropriate for the services they perform or as otherwise permitted by applicable law.

5. Sale and Sharing of Personal Information

Harber Media does not sell personal information for monetary consideration.

Certain website analytics or advertising technologies, if used, may involve disclosures of information to third parties that could be considered a “sale,” “sharing,” targeted advertising, or similar activity under certain privacy laws.

If Harber Media becomes subject to a law requiring an opt-out mechanism for such activity, we will provide the applicable privacy choices and honor legally required opt-out signals.

6. Third-Party Websites and Services

Our website or services may contain links to, integrate with, or rely upon third-party websites, platforms, and services.

These may include payment providers, booking platforms, property-tour platforms, social media services, mapping services, video platforms, and other third-party technologies.

Harber Media does not control the privacy practices of third parties. Information you provide directly to a third party is governed by that third party’s privacy policy and terms.

We encourage you to review the privacy policies of services with which you interact.

7. Online Tracking and Do Not Track Signals

Some web browsers provide a “Do Not Track” (“DNT”) setting that allows users to express a preference regarding online tracking.

Harber Media’s website does not currently respond to traditional browser Do Not Track signals.

Third-party services integrated into our website may collect information about your online activities over time and across different websites or online services, depending on the technologies implemented on the website.

Harber Media will honor browser-based or device-based privacy signals when required by applicable law.

8. Marketing Communications

If you receive marketing emails from Harber Media, you may unsubscribe by using the unsubscribe instructions included in the communication or by contacting us.

You may continue to receive transactional or service-related communications even after opting out of marketing communications. These may include appointment confirmations, order information, invoices, payment notifications, delivery notices, and other communications necessary to provide requested services.

9. Data Retention

Harber Media retains personal information for as long as reasonably necessary to:

• provide services;
• maintain customer and transaction records;
• manage accounts;
• comply with tax, accounting, contractual, and legal requirements;
• resolve disputes;
• prevent fraud or abuse;
• enforce agreements; and
• establish, exercise, or defend legal claims.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

10. Data Security

Harber Media uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, database, or information-storage system can be guaranteed to be completely secure. Harber Media therefore cannot guarantee the absolute security of information transmitted to or maintained by us.

11. Your Privacy Choices

You may contact Harber Media to request that we:

• provide information about personal information we maintain about you;
• correct inaccurate personal information;
• delete certain personal information;
• update your contact information; or
• change your marketing preferences.

Certain requests may be subject to legal, contractual, security, recordkeeping, or other legitimate exceptions.

We may take reasonable steps to verify your identity before fulfilling a request involving personal information.

Nothing in this section limits any privacy rights available to you under applicable law.

12. California Privacy Rights

California residents may have additional privacy rights under applicable California law.

Harber Media will provide and honor any rights required by the California Consumer Privacy Act, California Privacy Rights Act, or other applicable privacy legislation if and when those laws apply to Harber Media or a particular processing activity.

Harber Media will not unlawfully discriminate against an individual for exercising a privacy right provided by applicable law.

13. Children’s Privacy

Harber Media’s website and services are intended for real estate professionals, property owners, and other adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 through our website.

If we learn that personal information has been collected directly from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete it.

14. Business Transfers

If Harber Media is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

15. Legal Requirements and Protection of Rights

Harber Media may disclose information when reasonably necessary to:

• comply with applicable law, regulation, legal process, or governmental request;
• respond to subpoenas, court orders, or other lawful requests;
• enforce our contracts, policies, and terms;
• investigate suspected fraud, abuse, or unlawful activity;
• protect the security or integrity of our services; or
• protect the rights, property, or safety of Harber Media, our customers, or others.

16. Changes to This Privacy Policy

Harber Media may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Material changes may be communicated through additional notice when appropriate or required by law.

17. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or Harber Media’s privacy practices may be directed to:

Harber Media, Inc.
La Habra Heights, California
Email: admin@harbermedia.com

Please include sufficient information for us to understand and respond to your request.